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Why Orthopaedic Physicians Need a Management Company for their QME Practice

  • November 5, 2024
  • QME
Picture of Rachel Harper
Rachel Harper
Orthopaedic physician reviewing documents with the help of a QME management company to streamline practice operations.

As the demand for Qualified Medical Evaluations (QME) rises due to legal requirements and the need for expert opinions, managing a QME practice can become an overwhelming and daunting task for physicians. Many QMEs find themselves stretched thin, balancing clinical responsibilities with complex administrative tasks. This dual pressure can lead to burnout and inefficiencies, negatively impacting both the growth of their practice and patient care. 

Partnering with a specialized management company can provide a solution. By relieving administrative burdens and enhancing operational efficiency, these partnerships enable physicians to focus on what they do best: conducting thorough evaluations and delivering quality care.

The Role of a Management Company in QME Practices

Orthopaedic physician leveraging a QME management company to handle administrative and compliance tasks efficiently.

Streamlining Administrative Tasks

A primary function of a management company is to streamline administrative duties. Tasks such as scheduling, billing, data management, record digitization, initial clerical excerpt of medical records and documentation can be time-consuming, taking away valuable time from patient evaluations. Management companies specialize in these areas, allowing QMEs to concentrate on clinical work.

Additionally, compliance with the California Code of Regulations as they apply to Qualified medical Evaluators can be complicated and ever-changing. Management companies understand these requirements, ensuring that all necessary documentation is completed accurately and on time. Management companies work on managing medical records, scheduling interpreting services, coordinating and scheduling diagnostic testing, and keeping QME Physicians in compliance with all applicable regulations. This attention to detail reduces the risk of errors, prevents disciplinary action against the QME; and, it ensures that patients receive thorough and unbiased evaluations followed up with appropriate treatment recommendations.

Ensuring Timely Payments

Billing and collections can be challenging in the QME process, often leading to disputes that delay compensation. Management companies effectively handle these issues, ensuring that physicians receive timely payments for their services. The California Code is very strict on adherence to timelines, and failing to respond to a notification from the DWC or from an attorney can result in the QME physician not being paid for an evaluation. This is one of the most important reasons why a QME may choose to work with a management company.

By implementing structured billing – systems specific to QME cases – that track invoices, schedule reminders and follow up on payments, management companies help maintain cash flow, ultimately enhancing revenue for a physician’s practice. Management companies deploy their resources on highly qualified billers, coders and collectors to ensure what is owed to the QME’s is promptly collected.

Read More: Effective Bill Review & Collections for QMEs

Improving Case Volume and Client Acquisition

Management companies can significantly boost case volume and client acquisition. Through established networks and marketing strategies, they connect physicians with attorneys, insurance companies, and other stakeholders. And by ensuring quality control on QME reports, ensuring that the reports are complete and meet all of the applicable regulations, management companies can help a doctor improve their reputation as a QME, which may result in that physician being chosen more often from the panels they appear on.

Compliance and Risk Management

 

Orthopaedic physician benefiting from QME management services for enhanced administrative and operational support.

Keeping Up with Regulatory Changes

The legal landscape for QMEs is complex and continually evolving. Management companies dedicate resources to monitor these changes, ensuring compliance with all laws and guidelines. These regulations include mandatory form submission, report deadlines, QME license standards, and specific rules and timelines for the QME evaluation itself, as well as for the service of reports. 

California Labor Code section 139.2 sets forth the law regarding appointment, qualification, termination, guidelines, procedures, and admissibility of medical evaluations and submission of reports. Labor Code sections 4628, 4060, 4062.1, and 4062.2 sets forth evaluation and reporting requirements. The QME regulations are found in the California Code of Regulations, title 8, sections 1 through 159. The medical-legal fee schedule is found in sections 9793 through section 9795.

Protecting Against Audits and Legal Disputes

Thorough documentation and reporting are crucial for minimizing the risk of audits and legal disputes. Management companies implement quality control measures to ensure accurate record-keeping, reducing the likelihood of errors that could lead to complications or regulatory compliance issues.

Maximizing Revenue with a Management Company

Optimizing Fee Schedules and Reimbursements

A significant benefit of partnering with a management company is optimizing fee schedules and reimbursements. These companies have the expertise to analyze fee structures, ensuring that physicians are compensated fairly. QME work uses entirely different codes and procedures from regular medical billing. A QME practice management company usually provides the following services to physicians for easy billing: –

  1. Proper Coding Review
    Ensure all coding is accurate to avoid billing discrepancies.
  2. Preparation of Billing Documents
    Compile necessary documents, including Proof of Service and W-9 forms, for your Qualified Medical Evaluation (QME) report.
  3. Assistance in the Distribution of Hard Copies
    Provides proof of service for the distribution of hard copies of all relevant documents to all parties involved.
  4. Active Billing Follow-Up
    Engage in proactive follow-up to ensure timely processing of invoices and resolution of billing issues.
  5. Timely Second Bill Reviews (SBR) and Independent Bill Reviews (IBR)
    Promptly file SBRs and IBRs when applicable; these are essential for optimizing fee schedules and reimbursements.

Conclusion

In summary, partnering with a management company can greatly benefit orthopaedic physicians running a QME practice. From streamlining administrative tasks and ensuring compliance to optimizing revenue and increasing case volume, the advantages are substantial. By reducing administrative burdens, management companies empower physicians to focus on their clinical responsibilities and enhance patient care. A management company can assist physicians in scaling operations effectively through technology and quality control checks, ensuring that their practice can accommodate a growing caseload.

As demand for QME evaluations grows, orthopaedic physicians should consider the long-term benefits of collaborating with a management company that specializes in QME practice management. For those interested in exploring these opportunities further, Spectrum Eval offers a range of services designed to support QME practices and optimize outcomes.

Frequently Asked Questions

Why should I use a management company for my QME practice?

A management company can reduce administrative burdens, ensure statutory compliance with regulations, and enhance revenue potential, allowing physicians to concentrate on clinical responsibilities.

How does a management company help with billing and payments?

A management company provides tools and handle billing, optimize invoicing processes, and ensure timely follow-ups to secure prompt and adequate payment for services rendered.

Can a management company really improve my case volume as a QME?

Yes, management companies have established networks and marketing strategies that can increase your case volume by connecting you with major stakeholders.

What are the legal risks of running a QME practice without professional management?

Without professional management, you may face statutory compliance issues, increased risk of audits, and potential legal disputes due to improper documentation and reporting.

How do I choose the right management company for my QME practice?

Look for a company with experience in QME management, a proven track record in compliance and billing. Spectrum Medical Evaluators Inc. is one of the leading management companies which is helping QME’s and physicians with tailored management services as per their requirement supporting them build and thrive their QME practice in competitive markets every step of the way.

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